Data Centre

All of our Hosted IT Services are located within a state-of-the-art enterprise hosting facility based in Leicestershire. This advanced facility provides high-end Hosted IT services through a highly secured and redundant hosting network, capable of handling hundreds of thousands of web sites and millions of emails per day.

The facility provides a fully layered network with load balanced front-end servers, clustered back-end servers and a high quality fibre channel storage network. Services are managed by a dedicated support team who will ensure your hosting applications are fully optimised and operate non-stop, 24 hours a day, 7 days a week.

Outsourcing your Hosted IT requirements to us offers the assurance that your hosting environment is well looked after by experts, reducing the pressure on your in-house IT team, allowing them to focus on their long-term projects. Everything from implementation and updating the service through to troubleshooting and monitoring are all managed for you.

The state-of-the-art Data Centre facility where we host our services has secure links to Telecity in the north and Telehouse in the south. The Data Centre has multiple internet breakouts across redundant and geographically disparate networks to ensure that the service provided to customers is available around the clock. The centre is designed for optimum security so you can be assured that your data is secure and supported by back-up power at all times.

Dual-diverse fibre routing offers back-up links to the Manchester and London sites, with a back-up UPS and diesel generator capable of providing power for up to 24 hours if necessary; and service contracts with four national companies in place to provide additional fuel if needed.

In addition, a fully redundant Border Gateway Protocol (BGP) system is in place.
Infrastructure monitoring takes place around the clock, including mains feed, air-conditioning and UPS systems.These are all monitored by two independent (BMS) systems to ensure that the power supply and temperature within the hosting centre is carefully controlled and maintained.

We also provide industry-standard Service Level Agreements for maximum peace of mind, developed and agreed to suit your organisation’s requirements.